Reference

Privacy Policy for Your bp77 Account

Your account data, wallet activity and device signals are handled under this Privacy Policy before you browse Blackjack, Lucky Neko or Rocket Crash.

Account data useCookie choicesDANA recordsQRIS payment logsSupport requests
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bp77 Privacy Policy for Your bp77 Account
PRIVACY CONTACTS

Three Ways to Reach Us

Privacy questions should reach the team that can check account data, not a public comment thread. We keep contact paths inside your account area so your request is tied to the correct login, wallet record and device session. For sensitive changes, we may ask you to confirm email or phone access first.

Team online

Live chat

Open live chat from the lobby footer between 09:00 and 23:00 WIB for cookie, login and account-data questions. We may ask for your username and the device you used, not your wallet password.

Email request

Send privacy requests to the support email listed in your account page if you need a written trail. Include your username, registered contact and the data topic, such as cookies, payment records or correction.

Account menu

Use Account > Security on mobile or desktop to update password, check active sessions and reduce unwanted access. If a session looks unfamiliar, contact us before making another DANA, OVO, GoPay or QRIS transaction.

DATA HANDLING

Six Controls Behind Your Privacy

We treat privacy as an operating process, not a page we publish and forget. Account creation, wallet checks, cookie settings, support logs and security alerts each create different data records, so we…

Account details

When you open an account, we use your login details, contact fields and verification status to manage access. If you ask to correct a typo, we check it against the account step where the data first appeared.

Payment records

DANA, OVO, GoPay and QRIS entries are stored as transaction references, amounts, timestamps and status updates. These records help match wallet activity to your account and answer privacy questions about payment-related data.

Cookie controls

Cookies help keep your session active, remember language choices and measure page errors. You can clear them through your browser settings; on Android Chrome, open Settings > Site settings > Cookies to adjust storage.

Device security

We may log IP address, device type, browser version and login time to spot unusual access. If you move from phone to desktop, the new session can trigger a security check before sensitive account changes.

Retention checks

We keep records for account operation, dispute handling, fraud prevention and legal needs where applicable. When data is no longer needed for those purposes, we remove it or separate it from direct account identity where practical.

Request handling

You can ask us to access, correct or update certain account details through support. We verify the request against your registered contact so a third party cannot change your privacy settings by guessing your username.

Your Privacy Questions Answered

These answers cover the privacy topics you are most likely to need before opening or managing an account. They explain what we collect, why we use it, how cookies work and how to contact us about corrections. For anything personal to your account, use a private support channel.

We collect the details needed to create and protect your account, such as username, registered contact, password status and verification steps. We also record login time, device type and session activity connected to account security.

Yes. We record payment references, status updates, timestamps and account matching details for DANA, OVO, GoPay and QRIS. We use those records to process wallet activity, answer disputes and maintain privacy-related account logs.

Yes, you can contact support through live chat or the account email path to request a correction. We may verify your registered contact first, then update eligible account details once the request matches your profile.

Cookies keep your session active, remember basic preferences and help us detect page errors. On Android Chrome, you can manage them through Settings > Site settings > Cookies, then return to the lobby and log in again.

Only the relevant support and account-security staff should handle your privacy request. We keep the conversation tied to your account record so follow-up checks can happen without asking you to repeat sensitive details in public.

We keep account, payment and security records while they are needed for access, dispute checks, fraud prevention and legal requirements where applicable. When a record is no longer required, we remove it or reduce direct identifiers where practical.

Go to Account > Security, change your password and contact live chat between 09:00 and 23:00 WIB. Share the approximate login time and device type so we can check the session without needing your wallet password.

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